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Returns & Cancellations



Return Policy
Returns of printed publications are accepted within 30 days of purchase date. A full refund (less shipping) will be issued once product has been returned and received in original condition. Please contact us to arrange a return,, or 1-800-263-2067.

Cancellation Policy
Printed publication orders can be cancelled within 12 hours of placing the order. Please call 1 800 263 0267 or email The subject line should read “CANCELLATION”. Within the body of the email, please include the name of the person who placed the order, a contact number, the order number, and the date of order placed. You will receive confirmation once the cancellation has been processed.


Cancellation Policy
Full refunds are available within 48 hours of placing the order, provided the event has not taken place. No refunds are given within 48 hours of a webinar; however, delegate substitution is permitted.